Terms & Conditions
PAYMENT TERMS
Australian bank account details are clearly noted on your invoice. You do not need to pay for your order until it is ready for dispatch. At this point we will INVOICE you for your order including freight costs. Please pay within 4 working days of receiving your invoice, otherwise your order may be cancelled. Your order will be dispatched once we see the funds in our bank account, sometimes this can take a couple of days between banks. If you require urgent delivery please send us a screenshot of your payment and we can dispatch your order the same day as your payment.
STOCK
We hold LIMITED AMOUNTS OF STOCK in all brands. We mainly work on INDENT ORDERS. We place orders with our suppliers every 6 weeks so there isn't a big wait. We will always confirm delivery dates with you when we receive your order.
ORDERING
You may order via phone, email, by appointment or through our website. Upon receiving your order we will always send you an ORDER CONFIRMATION. It is your responsibility to check this order confirmation against your original order and ensure it is correct. We will include estimated delivery dates with this order confirmation. This ORDER CONFIRMATION confirms your acceptance of the order, delivery costs and estimated delivery dates.
PRICING - Prices are in Australian dollars and exclude GST and freight costs. We undertake reasonable care to ensure all details, descriptions and product prices appearing on our website are correct. However, we reserve the right to refuse orders where product information has been mis-published, including prices and promotions. Prices and stock availability are subject to change. WHOLESALE prices are listed under each item. We have suggested RETAIL pricing in AUD (including gst) on all ORDER FORMS to ensure continuity of the brand in the Australian market.