Terms & Minimum Order Information

PAYMENT TERMS
Australian bank account details are noted on your invoice.  You do not need to pay for your order until it is ready for dispatch. At this point we will invoice you for your order including freight costs.  Please pay within 4 working days of receiving your invoice, otherwise your order may be cancelled. Your order will be dispatched once we see the funds in our bank account, sometimes this can take a couple of days between banks. If you require urgent delivery please send us a screenshot of your payment and we can dispatch your order the same day as your payment.

STOCK
We hold limited amount of stock in most brands.  We generally work on an indent programme.  We place orders with our suppliers every 6 weeks so there isn't a big wait. We will always confirm delivery dates with you when we receive your order. 

ORDERING
You may order on our website or via phone or email. We are more than happy to zoom with you to show the products. Once we receive your order we will send you an order confirmation.  It is your responsibility to check this order confirmation against your original order and ensure it is correct.  We will include estimated delivery dates with this order confirmation.  This order confirmation confirms your acceptance  of the order and estimated delivery dates.  Delivery costs will be worked out at time of dispatch and / or invoice.  

PRICING
Prices are in Australian dollars and exclude GST and freight costs.  We undertake reasonable care to ensure all details, descriptions and product prices appearing on our website are correct.  However, we reserve the right to refuse orders where product information has been mis-published, including prices and promotions.  Prices and stock availability are subject to change.  Wholesale prices are listed under each item.  We will provide suggested RRP pricing in AUD (including gst) to ensure consistency with the brands in the Australian market.